Política de privacidad
PRIVACY POLICY
Last updated: 4 September 2026
BeSmartDeals operates this store and website, including all related
information, content, features, tools, products and services, in order to
provide you, the customer, with a curated shopping experience (the
"Services"). BeSmartDeals is powered by Shopify, which enables us to
provide the Services to you. This Privacy Policy describes how we collect,
use and disclose your personal information when you visit, use or make a
purchase or other transaction using the Services, or when you otherwise
communicate with us. If there is a conflict between our Terms of Service
and this Privacy Policy, this Privacy Policy controls with respect to the
collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of
the Services, you acknowledge that you have read this Privacy Policy and
that you understand how your personal information is collected, used and
disclosed as described in it.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information", we mean information that
identifies you or can reasonably be linked to you or another person.
Personal information does not include information that is collected
anonymously or that has been de-identified so that it cannot identify you
or reasonably be linked to you. Depending on how you interact with the
Services, where you live and what applicable law permits or requires, we
may collect or process the following categories of personal information,
including inferences drawn from that information:
- Contact details, including your name, address, billing address, shipping
address, phone number and email address.
- Financial information, including credit card, debit card and financial
account numbers, payment card information, financial account
information, transaction details, form of payment, payment confirmation
and other payment-related information.
- Account information, including your username, password, security
questions, preferences and settings.
- Transaction information, including the items you view, add to your cart,
add to your wishlist or purchase, return, exchange or cancel, and your
past transactions.
- Communications with us, including the information you include in
communications with us, for example when sending a customer support
enquiry.
- Device information, including information about your device, browser or
network connection, your IP address and other unique identifiers.
- Usage information, including information about your interaction with the
Services, such as how and when you use or browse them.
SOURCES OF PERSONAL INFORMATION
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use
the Services, communicate with us, or otherwise provide us with your
personal information.
- Automatically through the Services, including from your device when you
use our products or services or visit our websites, and through the use
of cookies and similar technologies.
- From our service providers, including when we engage them to enable
certain technology, or when they collect or process your personal
information on our behalf.
- From our partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which Services you use, we may
use your personal information for the following purposes:
- To provide, tailor and improve the Services. We use your personal
information to provide you with the Services, including to perform our
contract with you, to process your payments, to fulfil your orders, to
remember your preferences and items you are interested in, to send you
notifications related to your account, to process purchases, returns,
exchanges or other transactions, to create, maintain and otherwise
manage your account, to arrange for shipping, to facilitate returns and
exchanges, to enable you to post reviews, and to provide you with a
personalised shopping experience, such as recommending products related
to your purchases. This may include using your personal information to
personalise and improve the Services.
- Marketing and advertising. We use your personal information for
marketing and promotional purposes, such as sending marketing,
advertising and promotional communications by email, text message or
postal mail, and showing you advertisements for products or services
online, on the Services or on other websites, including based on items
you have previously purchased, added to your cart or other activity on
the Services.
- Security and fraud prevention. We use your personal information to
authenticate your account, to provide a secure shopping and payment
experience, to detect, investigate or take action regarding possible
fraudulent, illegal, unsafe or malicious activity, to protect public
safety and to secure our Services. If you choose to use the Services and
register an account, you are responsible for keeping your account
credentials safe. We strongly recommend that you do not share your
username, password or other access details with anyone else.
- Communicating with you. We use your personal information to provide you
with customer support, to respond to your requests, to serve you
effectively and to maintain our business relationship with you.
- Legal reasons. We use your personal information to comply with
applicable law or to respond to valid legal process, including requests
from law enforcement or government agencies, to investigate or
participate in civil discovery, potential or actual litigation or other
adversarial legal proceedings, and to enforce or investigate potential
violations of our terms or policies.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances we may disclose your personal information to
third parties for legitimate purposes, in accordance with this Privacy
Policy. Those circumstances may include:
- With Shopify, vendors and other third parties that perform services on
our behalf, such as IT management, payment processing, data analytics,
customer support, cloud storage, and order fulfilment and shipping.
- With business and marketing partners, to provide marketing services and
advertising to you. For example, we use Shopify to support personalised
advertising with third-party services, based on your online activity
with different merchants and websites. Our business and marketing
partners will use your information in accordance with their own privacy
notices. Depending on where you live, you may have a right to direct us
not to share information about you for personalised advertising and
marketing purposes based on your online activity with different
merchants and websites.
- When you direct us, request us or otherwise consent to our disclosure of
certain information to third parties, such as to ship you products or
through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy;
to comply with any applicable legal obligations, including responding to
subpoenas, search warrants and other similar requests; to enforce any
applicable Terms of Service or policies; and to protect or defend the
Services, our rights and the rights of our users or others.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal
information about your access to and use of the Services in order to
provide and improve the Services for you. In order to provide and improve
the Services, information you submit to the Services will be transferred
to and shared with Shopify as well as third parties that may be located in
countries other than your own. In addition, to help protect, develop and
improve our business, we make use of certain advanced Shopify features
that incorporate data and insights gathered from your interactions with
our store, with other merchants and with Shopify's platform itself. To
provide these advanced features, Shopify may use personal information
collected about your interactions with our store, with other merchants and
with Shopify's platform. In these circumstances Shopify is responsible for
the processing of your personal information, including responding to your
requests to exercise your rights over the use of that information for
those purposes. To learn more about how Shopify uses your personal
information and any rights you may have, you can consult the Shopify
Consumer Privacy Policy at
https://www.shopify.com/legal/privacy/app-users
Depending on where you live, you may be able to exercise certain rights
over your personal information at https://privacy.shopify.com/en
THIRD-PARTY WEBSITES AND LINKS
The Services may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not affiliated or
controlled by us, you should review their privacy and security policies
and other terms and conditions. We do not guarantee and are not
responsible for the privacy or security of such sites, including the
accuracy, completeness or reliability of the information they contain.
Information you provide in public or semi-public venues, including
information you share on third-party social networking platforms, may also
be viewable by other users of the Services and by users of those
third-party platforms, without limitation as to its use by us or by third
parties. The inclusion of such links does not by itself imply any
endorsement of the content on those platforms or of their owners or
operators, except as disclosed on the Services.
CHILDREN'S DATA
The Services are not intended to be used by children, and we do not
knowingly collect any personal information about children under the age of
majority in your jurisdiction. If you are a parent or guardian of a child
who has provided us with their personal information, you may contact us
using the contact details set out below to request that it be deleted. As
of the effective date of this Privacy Policy, we do not have actual
knowledge that we "share" or "sell" (as those terms are defined in
applicable law) personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
Please be aware that no security measure is perfect or impenetrable, and
we cannot guarantee "perfect security". In addition, any information you
send to us may not be secure while in transit. We recommend that you do
not use insecure channels to send us sensitive or confidential
information.
How long we retain your personal information depends on a number of
factors, such as whether we need the information to maintain your account,
to provide the Services, to comply with legal obligations, to resolve
disputes or to enforce other applicable contracts and policies.
YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the rights listed
below in relation to your personal information. However, these rights are
not absolute, may apply only in certain circumstances, and in some cases
we may decline your request as permitted by law.
- Right to access. You may have the right to request access to the
personal information we hold about you.
- Right to delete. You may have the right to request that we delete the
personal information we hold about you.
- Right to correct. You may have the right to request that we correct
inaccurate personal information we hold about you.
- Right of portability. You may have the right to receive a copy of the
personal information we hold about you and to request that we transfer
it to a third party, in certain circumstances and with certain
exceptions.
- Managing communication preferences. We may send you promotional emails,
and you may opt out of receiving these at any time by using the
unsubscribe option in our emails. If you opt out, we may still send you
non-promotional emails, such as those about your account or orders you
have placed.
If you live in the United Kingdom or the European Economic Area, and
subject to the exceptions and limitations provided by local law, you may
exercise the following rights in addition to those above:
- Objection to processing and restriction of processing. You may have the
right to ask us to stop or restrict our processing of your personal
information for certain purposes.
- Withdrawal of consent. Where we rely on your consent to process your
personal information, you have the right to withdraw that consent.
Withdrawing your consent does not affect the lawfulness of processing
carried out on the basis of your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by
contacting us using the contact details set out below. To learn more about
how Shopify uses your personal information and any rights you may have,
including in relation to data processed by Shopify, you can visit
https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights.
We may need to verify your identity before we can process your requests,
as permitted or required under applicable law. In accordance with
applicable law, you may designate an authorised agent to make requests on
your behalf to exercise your rights. Before accepting a request from an
agent, we will require the agent to provide proof that you have authorised
them to act on your behalf, and we may need you to verify your identity
directly with us. We will respond to your request within a reasonable
period of time, as required by applicable law.
COMPLAINTS
If you have complaints about how we process your personal information,
please contact us using the contact details set out below. Depending on
where you live, you may have the right to appeal our decision by
contacting us using those same details, or to lodge a complaint with your
local data protection authority. For the European Economic Area, a list of
data protection authorities is available at
https://edpb.europa.eu/about-edpb/about-edpb/members
INTERNATIONAL TRANSFERS
Please note that we may transfer, store and process your personal
information outside the country in which you live.
If we transfer your personal information out of the European Economic Area
or the United Kingdom, we will rely on recognised transfer mechanisms,
such as the European Commission's Standard Contractual Clauses or any
equivalent contracts issued by the relevant competent authority of the
United Kingdom, as applicable, unless the transfer is to a country that
has been found to provide an adequate level of protection.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect
changes to our practices or for other operational, legal or regulatory
reasons. We will post the revised Privacy Policy on this website, update
the "Last updated" date and take any other steps required by applicable
law.
CONTACT
If you have any questions about our privacy practices or this Privacy
Policy, or if you wish to exercise any of your rights, email us at
carlosperez@besmartdeals.com or write to us at:
BeSmartDeals
Aïdaplein 139
2402 TB Alphen aan den Rijn
Netherlands
For the purposes of applicable data protection law, BeSmartDeals is the
data controller of your personal information.
If you believe we have not handled your request properly, you may lodge a
complaint with the Dutch Data Protection Authority (Autoriteit
Persoonsgegevens, autoriteitpersoonsgegevens.nl) or with the supervisory
authority in your country of residence.